Travel agency · Venice-Mestre
Flights, Umrah and Hajj with someone who guides you step by step.
Flights, visas, Umrah, Hajj with Nusuk, money transfer and photocopies at Via Olivi 50. We explain every step before we start.
- Via Olivi 50, Venice-Mestre
Services
What do you need?
Choose a service to see how it works, what you need and which steps we take together.
- FlightsDomestic and international flights with clear times, stopovers, luggage and total price.Learn more
- UmrahFlight, hotels in Mecca and Medina, transfers and visa, day by day.Learn more
- HajjHelp to register and prepare for the journey.Learn more
- Money transferSend money abroad at our counter in Via Olivi.Learn more
- Print and copyPhotocopies, printing and scanning to PDF or image. Send us the file on WhatsApp or by email.Learn more
How it works
From your request to the document in your hand
Every service has its steps. Here you see who does what: you, us or an outside body.
Step 1You
Request
Tell us the destination, dates and number of passengers: in the shop, by phone or from the website.
Step 2Multazam
Quote
We give you 2 or 3 options with times, stopovers, luggage and total price.
Step 3You
Confirmation and payment
You choose the option and pay.
The price is guaranteed only once the ticket is issued.
Step 4Multazam
Ticket issued
You receive the booking code (PNR) and the ticket as a PDF.
Step 5You
Document check
Check your passport, any visa, and a residence permit valid for returning to Italy.
- Passport
- Visa
- Residence permit
Step 6YouAirline
Check-in and departure
Online check-in usually opens 24–48 hours before: it depends on the airline.
Your journey
What an Umrah with Multazam looks like
Example package: 10 days, Mecca first and then Medina. Dates, hotels and flights change depending on the package you choose.
- 10
- days
- 5
- nights in Mecca
- 4
- nights in Medina
- VeniceVCE
- flight with a stopover
- JeddahJED
- transfer
- Mecca
- Haramain train
- MedinaMED
- flight with a stopover
- VeniceVCE
Day 1 · Venice → Jeddah → Mecca
Departure and entering ihram
We meet at Venice airport. Before boarding, or during the stopover, you put on the ihram clothes. During the flight the crew announces when the plane passes the Miqat: there you make your intention for the Umrah and begin the Talbiyah.
- Meet at the airport with the group
- Flight with one stopover
- Arrival in Jeddah and coach transfer to Mecca
- Check-in at the hotel
From the moment of ihram its prohibitions apply: no perfume, no cutting hair or nails; for men no stitched clothes and no head covering.
Day 2 · Mecca
The Umrah
With the guide you perform the rites of the Umrah at the Masjid al-Haram, usually once rested from the journey. Each step is explained beforehand.
- Guide with the group for all the rites
- Explanation of the rites before entering the mosque
Tawaf7 circuits
7 circuits counter-clockwise around the Kaaba, starting from the corner of the Black Stone.
Two rak‘at
A prayer of two rak‘at behind the Maqam Ibrahim if possible, or elsewhere in the mosque.
Zamzam water
You drink Zamzam water.
Sa‘i7 laps
7 laps between the hills of Safa and Marwa: you start at Safa and finish at Marwa.
Halq or taqsir
Men shave or shorten their hair; women cut a small lock. The Umrah is complete and you leave ihram.
Day 3 · Mecca
Days of prayer at the Masjid al-Haram
Free time for prayers in the mosque and voluntary Tawaf. The hotel is a few minutes away on foot or by shuttle, depending on the package.
- Congregational prayers
- Help from our companion
Day 4 · Mecca and surroundings
Visit to the historic places
Guided coach tour of the places of Islamic history around Mecca.
- Jabal al-Nur and the cave of Hira (seen from below)
- Jabal Thawr
- Arafat, Muzdalifah and Mina, the places of the Hajj
Day 5 · Mecca
Last day in Mecca
Free day. Before leaving many pilgrims perform the farewell Tawaf.
- Free time at the mosque
- Packing
Day 6 · Mecca → Medina
To Medina by train
Journey on the Haramain high-speed train: Mecca to Medina in about 2–3 hours. Arrival and check-in near the Masjid an-Nabawi.
- Transfer to the station
- Haramain train
- Check-in at the hotel in Medina
On the train you may carry luggage of up to 25 kg per person, plus hand luggage.
Day 7 · Medina
Masjid an-Nabawi and the Rawdah
Prayers in the Prophet’s Mosque ﷺ and greeting the Prophet. To enter the Rawdah you need a permit on the Nusuk app: we book it with you.
- Rawdah permit on Nusuk (one every 365 days)
- Separate times for men and women
Day 8 · Medina and surroundings
Visit to the places of Medina
Guided visit to the most important places in the city.
- Quba Mosque
- Mount Uhud
- Qiblatayn Mosque
Day 9 · Medina
Last day in Medina
Free day for prayers and shopping. In the evening we prepare the return together.
- Free time
- Check of documents and luggage for the flight
Day 10 · Medina → Venice
Return to Venice
Transfer to Medina airport and the return flight with one stopover. On arrival in Venice we say goodbye: the journey is over.
- Transfer to the airport
- Flight with one stopover
- Arrival in Venice
Where we are
Multazam, Via Olivi 50
Via Olivi 5030171 Venezia-Mestre (VE)- Every day
- 9:00–20:00
Let’s talk
Have a trip to organise?
Visit the shop or call us: we tell you what you need and what the next steps are.
391 740 9247Every day 9:00–20:00